Forum Discussion
Trouble adding Personal Calendar to Work Calendar, Both MS 365 accounts
I am an accountant with my own company and have a long-term contracting relationship with another company. In addition to my own company’s MS365 account, the other company has issued me an MS365 account for my work on their behalf. The client is implementing Bookings to allow clients to self-book my services and assistance. This requires Bookings to receive information from both MS365 calendars to accurately convey my availability.
Both companies use Microsoft 365 for software services. When I try to add the calendar from the other company as a personal calendar, I receive an error message. I can add it as a shared calendar, but Bookings doesn’t consider the availability of the shared calendar. It also doesn’t work when I try to set up a shared Booking page and add the other email as staff.
I can’t imagine I am the first person to need this integration. Please let me know what you suggest.
- I am not aware that Bookings supports such a cross-tenant scenario.
To my knowledge, Bookings relies solely on the personal calendar of the account referenced in the Bookings configuration.
-Thomas- Thank you for the reply on the message above. I have also tried to do a shared booking but was unsuccessful. I have invited the other staff member from another Microsoft tenant account but it doesn't take that staff members calendar in consideration when booking appointment with both of us, as it is staff with only guest permission and you cannot change it if he is outside your organization. I don't understand why you can have a shared calendar from another Microsoft tenant with full rights. But if you add a staff member outside of your organization it doesn't take that you can't do bookings on that staff member. I understand the security risk that Microsoft employees but how can you have a shared calendar and see another staff from another organization's availability on your Microsoft Outlook calendar but it can't be incorporated in bookings.
