Forum Discussion
MHarper92
Nov 16, 2022Copper Contributor
Staff member not able to book an appointment instead is presented with book time off
Hi All, I have recently set up a booking calendar for our students to book appointments with a member of staff. It has been brought to my attention that for one member of staff when they try and ...
davisjr
Microsoft
Dec 02, 2022MHarper92 can you please confirm which "book appointment link" are you referring to?
Are you able to book time against the staff if you click the "New booking" button in the calendar page?
Can you also check what is the role of the person trying to make the appointment? If it's a "Team member", note that they can only book appointments for themselves.
Are you able to book time against the staff if you click the "New booking" button in the calendar page?
Can you also check what is the role of the person trying to make the appointment? If it's a "Team member", note that they can only book appointments for themselves.
MHarper92
Dec 02, 2022Copper Contributor
davisjr It is when you click "New Booking" it doesn't allow them to book the appointment for themselves, it autos to "time off". If we go to the old version of bookings it will allow them to book the appointments. It's really odd!
The member of staff is set as a Team Member and is added into the service. Yes i can book an appointment with them but they cannot make the booking themselves. Any ideas?