Forum Discussion
Scheduled appointment email notification
I have assigned one employee from my Staff for one service that we are offering, but when a customer makes an appointment, only customer recives a email notification, but i want employee to also get ...
Gabriel_Valdez
Microsoft
MicrosoftHi David,
I am checking with devs, since this seems like an unusual situation.
I'll get back to you as soon as we have a response.
Thanks!
This is so frustrating: You can only notify business, not the ONE WHO SHOULD KNOW ABOUT THE MEETING! It doesn't matter if there's "automatically added" calendar events, but you don't get notified.
These are the features to get working: set the individual worker also to have confirmation e-mail automatically, there's no good reason not to.
Tweak office 365 and/or 2016 etc. NOT to delete automatic calendar events from inbox.
Really freaking simple. I will not spend my days aggressively waiting for a calendar event to pop up in my calendar. Why? If I have 2 hour puffer time, how the hell am I supposed to get ready if there's no notifications: i.e. I am starting one hour lunchbreak, and at the same time customer books an appointment. When I get back to my office, my superior wants to meet me for an 45 mins. Now then, in the wors scenario I have not checked my calendar and my client wants to meet 30 miles from my office. And he's expecting that, cause the puffer-time. Or we have phone-meeting coming up, and I don't have a clue about that.
No, this feature doesn't make my days easier. Frustrating. And annoying. Just make the individual staff member booked as the receiver in confirmation e-mail also.
