Forum Discussion
Scheduled appointment email notification
Hi,
Thanks for the response.
As you can see from the screenshots, your advisories have all been completed from initial setup.
I'm no IT novice, have been working with Office 365 since launch, and I know the platform well. I checked all the "Help" articles for all the settings as I went along, as well as researched multiple forums, for anything I may have needed clarification on.
I'm pretty much confident that I have Bookings set up as per the guidelines and, according to info found on MS forums and Help Centres, I SHOULD be getting email notifications into my inbox - without them going straight to Junk.
Is't it a risky setting to have it so it automatically accepts the appointment? After all, the email that goes into my Junk folder has the three options as to whether to accept/edit/decline the enquiry?
Please advise next steps.
David.
I agree. This is a pretty big flaw in Bookings. I'm setting up bookings for our customers to schedule time to speak with our CEO. I can understand why Bookings automatically accepts the appointment but he (our CEO) should still get a notification in his inbox that an appointment has been added to his calendar. Please notify me when this changes.
Thank you.
Why does it take MS dev a few months to figure out how to send an email? This should take a few seconds... basically add one more email to the "send" 3 things that you mentioned above...
Or better yet, DO NOT have Outlook 365 automatically accept the invite.
Again, both of these should take a MS Dev minutes to do. Not months....
- Gabriel_Valdez
Microsoft
Hello everyone,
Thank you for valuable feedback! Just wanted to let you know we are working on allowing Bookings to send a notification to the booked staff's email. Sadly, I don't have an exact timeline but hope it will rolling out in the next few months.
Please, submit all feature requests in our UserVoice channel so the dev team can see the asks directly from customers and prioritize them.
Thanks!
