Forum Discussion
Reschedule sends updated date/time to entire "staff" for selected time instead of one person
When a customer goes back to manage their booking, and they choose to "reschedule". The customer goes to another date and time and hits "book" I have "let customer manage bookings" disabled as we...
Victor_Devine Thanks. We are using this to book a limited set of resources as part of crisis response and everything works well except for this.
Do you have "user can select staff" enabled? That might also work around it but may not be ideal in all situations.
mfusfield I disabled that feature as well as I have some staff that is more favorable than others and the more popular staff will have a 100% bookings while the others are on the bench so-to-speak
Victor_Devine Thanks. I've added "Don't use the reschedule button" to the confirmation emails but hope this gets fixed.