Forum Discussion
nydamon
Nov 21, 2020Copper Contributor
Outlook appointment from Bookings does not disclose Customer
I am using Microsoft Bookings to allow others to schedule time on my calendar. I am the only person listed in "staff" and i am an administrator. When a "customer" books time with me, the appoi...
BusyLizzy
Copper Contributor
I am also having this issue, regardless of if its a multi-person booking or not as some are suggesting is the issue here. My email / calendar does NOT display any customer info only the service name and the time scheduled. I'd love to know if anyone has figured out why this is happening and a fix/ work around?
nydamon
smartbridge_brooke
Feb 14, 2023Iron Contributor
I'm dealing with this now and trying to figure out how to resolve it. If you click 'View Booking' on the confirmation email (that doesn't have the calendar appt), it gives you a 500 error! So yes, it's still such that you have to log into Bookings to see who it's with and their contact details.
Seems like a very simple fix would be to send the exact same confirmation email that the booker gets. They get one that has a copy of all the details they supplied.
Seems like a very simple fix would be to send the exact same confirmation email that the booker gets. They get one that has a copy of all the details they supplied.