Forum Discussion
Outlook appointment from Bookings does not disclose Customer
nydamon You (and I, and many others probably) are suffering from a pretty useless feature of MS Bookings in that if you have the maximum number of attendees for an event greater than 1, then you get the 'NOTE: This is a Multi customer booking' message. If the service has just 1 attendee, then you get all the customer info come through in an email or calendar entry.
https://answers.microsoft.com/en-us/msoffice/forum/all/calendar-entries-using-microsoft-bookings/8f030640-997f-4b90-afd7-7aa5a5e520d5
Room for improvement Microssoft!!!!!
Example:
For a maximum attendee value of 1 set in the Booking Service you get all the useful info
***
Customer Info
--------------------
Name: John Smith
Email: me@somewhere.com
Phone Number: 077777777
Time Zone: (UTC+00:00) Dublin, Edinburgh, Lisbon, London
Booking Info
--------------------
Service name: Single Appointment Test
Location: My place, London, United Kingdom
Price: Free
Custom Fields
----------------------
Question 1- special dietary requirements?
Answer- Chocolate biscuits, please
***
For a Multi Customer booking, you get - not a lot!!
NOTE: This is a Multi customer booking. Log into Bookings to see customer information and notes for this event.
Booking Info
--------------------
Service name: Appointments
Location: My place, London, United Kingdom
***
- 126415BAAug 23, 2021Copper Contributor
agree with your posting, it would be great to have the same "customer info" for singular bookings in a multi booking format.
I'm hoping Microsoft pick up on this, I would like to have up to 15 people book onto a time slot and run a Power Automate flow to send a report of those people to my email daily, so when I get in the office I know who is there without needing to log in to Bookings.
- Lai_CCAug 25, 2021Copper ContributorI have tried both Graph API and Power Automate to no success.
End-user feature added without feature in API for administration. We cannot be expecting administrator to open each individual booking or exporting data file manually everyday for back desk automation.
I have tried Graph API for booking (beta), events and calender, none will show up customer info if multi-booking is enabled.