Forum Discussion
Mattydavidson
Mar 29, 2024Copper Contributor
MS Bookings is not sending reminder e-mails
I have a service set up in MS Bookings which is set to send a reminder e-mail 1 week and also 1 day before the booking but customers have reported that they have only received the confirmation upon t...
Mattydavidson
Mar 29, 2024Copper Contributor
Hi, Thanks for your response. I already have all those things done. The reminder e-mails were previously being sent however they seem to have stopped recently with customers now reporting they aren't receiving them.
Mrs2nl
Mar 29, 2024Copper Contributor
I experience the same problems!
Have had this issue in the past with version updates from Bookings, resulting in manually adding reminder emails to every appointment, as it was a bug.
I do hope this will get resolved soon. As my clients tend to forget their appointments and therefore miss them now.
For me this is a real deal breaker.
Have had this issue in the past with version updates from Bookings, resulting in manually adding reminder emails to every appointment, as it was a bug.
I do hope this will get resolved soon. As my clients tend to forget their appointments and therefore miss them now.
For me this is a real deal breaker.