Forum Discussion
Arnaud_Bienvenu
Mar 08, 2024Copper Contributor
Moved appointment not sync with Outlook
Hello, Sinces few days we have an issue on Bookings. When customers made an appointment with one of support member, it appear on Outlook and it's what it must do but when we try change the support m...
RG_156
Mar 11, 2024Copper Contributor
We got the same issue.
It also doesn´t change in the Outlook calender when a customer changes the time of the booking.
The appointment is changed in Bookings, but not in Outlook.
Only if the customer cancels the appointment, the booking is updated and canceled in Outlook.
It also doesn´t change in the Outlook calender when a customer changes the time of the booking.
The appointment is changed in Bookings, but not in Outlook.
Only if the customer cancels the appointment, the booking is updated and canceled in Outlook.