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MST's avatar
MST
Copper Contributor
Jul 11, 2024

Microsoft Bookings Power Automate "Update" trigger not working

I've got a Power Automate flow where I'm using the trigger "When an appointment is updated" and my flow doesn't trigger either when I reschedule/update the booking from the clients side OR from the admin side.

  • Grace6084's avatar
    Grace6084
    Brass Contributor
    I logged a ticket with Microsoft about this and managed to get a response.
    There is a 10 minute delay after it runs.
    They are working on it, but they said as it is a 'preview' feature, they have asked for us not to rely on this flow. I hope this helps.
    • QuickBrownFox's avatar
      QuickBrownFox
      Brass Contributor
      Thanks Grace6084 for verifying this with Microsoft.
      I can confirm the trigger fires with about 10 minutes delay in our case too.
  • sampm's avatar
    sampm
    Copper Contributor
    Same issue, this is preventing us from using Bookings
  • MattR1200's avatar
    MattR1200
    Copper Contributor

    MST Having this exact same issue also!

    Come on Microsoft!!

    From work i am doing I am also getting the same issue with "When a booking Is Cancelled".

     

    Is anyone else?

    sampm 

    • Eugenio001's avatar
      Eugenio001
      Copper Contributor

      Hi, yes issue still exists! I'm getting an update-trigger after 10min when deleting a item from the Cutomers array...
      It would be nice if in the JSON I could see that the action started from a canceled booking so i can work around this problem in my update flow in power automate!
      Thx!

  • MattR1200's avatar
    MattR1200
    Copper Contributor

    MST 

     

    I  have discovered something where you can only have up to 5 flows connected to one bookings page. This might offer you some help as it has me!

     

     

     

    • sampm's avatar
      sampm
      Copper Contributor

      MattR1200 Strangely, I didn't have an issue with create or cancelled, only update.

       

      I created an entirely new Booking calendar with no other flows and have the same issue with the update trigger not triggering.

  • John8oy's avatar
    John8oy
    Copper Contributor

    Sam issue here.  I can work with it, good to know it is actually triggering, but must be an easy fix for Microsoft - get ya skates on :-D 

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