Forum Discussion
AdrianWollmann
May 24, 2023Copper Contributor
Microsoft Bookings Page iFrame does not connect
Hi there, following issue: I am trying to integrate an MS Booking page into our website (Joomla) using an iFrame. This worked beautifully for two days and now suddenly I get a message that "outloo...
Pratk
Microsoft
Jun 01, 2023Can you raise a support ticket with Microsoft with the URL of your booking page? If already raised, please share the ticket ID here.
enicely
Jun 01, 2023Copper Contributor
I opened ticket # 2305240010002877 8 days ago but so far, no resolution.
- billwigginsNov 17, 2023Copper Contributor
enicely Did you get a resolution or explanation to the support case you opened with MS? We are no experiencing the same "out of the blue" issue it sounds like.
- enicelyNov 17, 2023Copper Contributor
billwiggins, we didn't get an explanation but they said it was a known issue and 2 months later they fixed it.
By then, however, we had moved on to alternative solution and had our link open the bookings page directly instead of using the iFrame. It didn't look as nice but worked consistently.
We haven't gone back to the original setup because we were afraid the issue would be a common occurrence and didn't want to worry about.
Hope this helps.