Forum Discussion
For example, for a set of interviews, we determined a set of interview times/dates and blocked these on people's Outlook calendars with a placeholder invite (no Teams Meeting).
Then, the Service was set up with Custom Availability for just those slots on those dates for the week (adding additional week time frames for additional weeks).
When the appointment gets filled for a slot, an Admin (Booker too maybe?) can go in and add the other appropriate Team Members to the Appointment by checking their boxes in the appointment and saving. It adds the appointment to their calendars. Make sure, when you add the Staff member to uncheck the box that takes their Outlook events into consideration - this should allow it to book even if there is a conflict (like the placeholder event).
I was hoping that if no staff are assigned to the Service that it would perhaps go to the No Staff column in Bookings and then let a Booker assign it to the whole team that way, but it seems like it may not. Need to test more.
Hope this is helpful for some folks!
I am also seeing a 1:1 Service note on each Service now...perhaps it is in the roadmap to add multiple staff for a booking for a feature enhancement??
Hi I wonder if there's been any more movement on this?
I want to myself and a colleague to be bookable for a single slot. This means Bookings needs to see/understand our availability and block off times accordingly for busy slots.
Any progress?
- Kathleen LynchJun 14, 2022Brass ContributorNone that I am aware of from MS. It still will not allow multiple staff to be automatically part of a booking appointment. (1 appointment assigned to a team of staff)
We are using the manual process I described above here in the meantime.- Cato-DVirklerJun 28, 2022Copper Contributor
I'm also trying to implement this functionality. I hope some decade Microsoft will deliver this feature set. 🙂
- saucepolicySep 20, 2022Copper Contributor
According to the O365 roadmap, this functionality will be released to "general availability" in Oct 2022. Entry was last updated on Sept 13. Fingers crossed. - https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=bookings%2Cmulti-staff
- MikeFM2063Sep 21, 2022Copper Contributor
saucepolicy - Thanks for letting us all know! Great news!! I LOVE bookings but this has been a real obstacle to adoption. I can hardly wait. I want it yesterday! 🙂