Forum Discussion
Haidozo8
Jan 24, 2020Copper Contributor
Microsoft Bookings - How can I create "general" appointment without choosing specific staff member?
I want the user to be able to select an appointment for a Service (fingerprint appointments - that is our only service), WITHOUT selecting a staff member's name. I continuously turn off the check box...
sagark92
May 10, 2020Brass Contributor
You can try ticking the option of default policy on each service page so they all refer to the policy setting on the home page.
For staff query, there are two options.
1. List all three staff and tick ' notify business via email when a booking is created or modified'. This way email will go to all but the appointment will be scheduled with one of them.
2. Create an email address (maybe E1 kind,because it's cheap) and forward email to all three from that. Also add all three staff and make them non-bookable by changing there working hours to nil i.e. day off. This way customer can cannot choose employee and email goes to all three and they can login to bookings from their id as well. Hope that helps.