Forum Discussion
Meeting conflict
Hello,
my customers book meetings with conflicts, what the problem?
I already have a meeting from 09:30-10:30.
They are able to book 09:00, 10:00, 10:30, 11:00
Thanks for your help.
Steffen
davisjrMicrosoft
SteffenHNWthank you for reporting this. Is the 09:30 - 10:30 meeting on your Outlook calendar or this is another booking created via Bookings? If it's the former, can you please go to Staff -> Your name -> Edit staff and confirm Events on Office calendar affect availability is checked?
Also note that if you have more than one staff assigned to the service, a slot will show up if any one of them is free. You can choose the staff under Assign staff when editing a service.
- davisjr thanks for your help
The 09:30-10:30 meeting is created in outlook as normal meeting/date.
Events on Office calendar affect availability is checked.
Tested with service time 1h and 2h. But can book at 10:00.
Even if there is only one staff assigned to the service, I have this problem. - I made some other tests.. it seems the problem occurs only on one of our staff-members..
Events on Office calendar affect availability is checked.
It's working with all other staff members.. but not for one.
Is there anything in Outlook or Exchange that could have a wrong configuration for this user?
