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Thomas Aas Kittilsen's avatar
Thomas Aas Kittilsen
Copper Contributor
Jan 18, 2018

Lunch break in schedule

I use bookings to schedule customers each workday. Every day I start work at 0800 and have 45 minutes sessions until 1630. We use a 45 min booking interval to get the most possible customers into eac...
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Thomas Aas Kittilsen's avatar
Thomas Aas Kittilsen
Copper Contributor
Jan 22, 2018

This does not seem to work. It insists on using the first opening hour (08:00) and every 45 minutes forward.

Anonymous's avatar
Anonymous
Jan 22, 2018
Sorry, I think I misunderstood your problem, and I have experienced something similar. I ended up setting the business hour slots to the available appointments, but you might have to lose a minute. So set Business Hours as 08:00-08:44, 08:45-09:29, 09:30-10:14 etc otherwise customers will be able to book any 45 minute slot within the period rather than at the defined start times.
  • Thomas Aas Kittilsen's avatar
    Thomas Aas Kittilsen
    Copper Contributor
    Jan 22, 2018

    This works, thanks for the feedback!

    However, it seems that the disadvantage of this solution is that you must also change the time of the activity to 40 minutes, which is also shown on the order page. It's not ideal, but I fixed this by adding time to the names of the service.

     

    • olev_p's avatar
      olev_p
      Copper Contributor
      Dec 20, 2019

      Thanks for the thread, I just had my first attempt of setting up the Bookings for our in-house massage therapist and had the same issue - we need 30 min sessions, 5 minutes inbetween them, and one 15 minute lunchbreak. Ended up creating 34 minute "business availabily" slots starting every 35 minutes (longer break for lunch), 30 minute "service" without buffer time and "time increments" 5 minutes. Seems to work perfectly, even if it's a PITA to create. 

    • Anonymous's avatar
      Anonymous
      Jan 28, 2019

      Which time increments did you do for this? I've tried your suggestions and the Booking tool keeps missing out on what should be available appointments. Thanks!

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