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Ashtag's avatar
Ashtag
Copper Contributor
Jun 23, 2020

How to track booking confirmations when completed?

Does anyone know how to track when someone completes the booking?

I have bookings embedded into my page but there is no way to setup a page re-direct once it has been booked in or being able to track button clicks/form submissions etc through Google Analytics.

 

How do you get around this?

 

As it's not good enough to only track a page view of the booking but not a booking completion. 

  • Vwanst's avatar
    Vwanst
    Copper Contributor

    Ashtag I follow, I tried so many things, but without any succes unfortunately. Hope someone knows a way around! It would help if we can set up our own thank-you pages.

    • Ashtag's avatar
      Ashtag
      Copper Contributor

      Yea its pretty ridiculous you can't set up a simple re-direct on completion. Vwanst 

  • MikeyG23's avatar
    MikeyG23
    Copper Contributor

    Ashtag 

     

    Is there any update on this?!  It's now July 2022 and we need the ability to track 'conversions' aka bookings...

     

    Come on Microsoft?! 

  • KimLabs's avatar
    KimLabs
    Copper Contributor

    AshtagHello, is there any news on this topic? i would also be interested in using bookings on the webpage but i can only use it, when we can count the conversions in analytics. a simple thing for many others, so what about microsoft? now i'm using a workaround with sharpspring but i would prefer to integrate it directly on https://www.kim-weinand.de and not with a link to the url of the marketing management system.

    • MikeyG23's avatar
      MikeyG23
      Copper Contributor

      Julia1590 

       

      Hi Julia,

       

      Unfortunately not - I ended up paying for Calendly and also Zoho Bigin, Zoho Flow and Zapier to get the right integrations we needed to track / monitor all leads coming in.

       

      It's a real shame Microsoft haven't developed the bookings feature - it's such a great potential product, but currently it lacks key features for any business to use it.  I actually feel like this about a lot of the 365 eco system... you have it all, but once you start to use it, you realise that individualised products from other suppliers do a far better job... 

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