Forum Discussion

sophiagi's avatar
sophiagi
Copper Contributor
May 10, 2024

How do I disable the "reschedule" feature that is automatically sent to customers after using bookin

I want our Bookings page to be something for internal use, I like the automatic emails but I do not want the customer to be able to manage their own appointment. How do I disable this option but still keep the emails going out?

  • JustinG's avatar
    JustinG
    Brass Contributor

    sophiagi 

    You should be able to disable that in the Service assuming you are booking on their behalf. Ensure the "Let customers manage their appointment when it was booked by staff" is unchecked.

     

    • sophiagi's avatar
      sophiagi
      Copper Contributor

       

       

      Here is what my page currently looks like....  I am a bit lost as to why ours looks different and what I need to do to see what you can see.

      JustinG 

      • JustinG's avatar
        JustinG
        Brass Contributor

        Click on "Services" from the left menu, and then edit the bookable services you have already created.

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