Forum Discussion
Group cancellation emails sent to everyone if one person cancels
Hi, I work for a global organisation and manage MS bookings appointments. We have come across a bug where if one person cancels on a group booking, every single user on the booking gets an email...
marklab977 Struggling with this same issue. I'm experimenting with unchecking the box in the Service -> Notifications settings to "Send a meeting invite to the customer, in addition to the confirmation email". I'm hoping that Bookings is just sending calendar invite updates anytime the meeting changes (cancel, resched) and it goes to everyone instead of just to the business. I'll come back and post if this resolves the issue. If it works for you, let me know.
I got Microsoft support to apply a fix to my booking calendar and it seems like they’ve resolved the issue
