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Steven_Chen
Copper Contributor
Oct 08, 2024

Double reservastion

Hello! I'm using Microsoft Bookings to take reservations. I have set up a service so that customers can only pick time from one specific employee's schedule, making sure only one person can reserve at a time. But today, probably due to a large amount of reservation coming in a once, a double reservation occured:

I've made sure the service has only one emplyee assigned(Louise), and customers cannot chose others. The reservation also worked for a few months without issue, so it's probably not setting's problem. Is this a bug on the Bookings site, or I'm missing something here? Please help me figure this out! Thanks.

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