Forum Discussion
erlanier23
Oct 11, 2023Copper Contributor
Customer notes not showing in email notification and calendar event (Bookings with me ONLY)
When someone creates a booking through my Bookings page, the customer notes are not anywhere- I can't find them in the calendar description or in the email notification. Please help! I have a .edu account so I am not an account admin.
- WesPhilipsCopper ContributorWhile I have not found a way to make the notes appear in the email or calendar description, I have found the notes when selecting the booker's name in the event in Bookings.
- erlanier23Copper Contributor
I realize now my issue is specifically with my personal booking page, "Bookings with me", which confusingly is separate from "Bookings". Everything works fine with "Bookings". With the personal booking page, notes show up when an appointment is booked with a gmail account but not with an outlook account. I still haven't been able to find the notes input anywhere in Bookings for personal bookings page appointments.