Forum Discussion
Custom fields are not being saved
I have a few services available. When I want to edit a field the system allows me to do it but when I go back to see the change it was deleted. The only way Im having is deleting the field and crea...
Hi Babu,
I have created a post detailing the same issue.
I am able to enter in the information in to the Custom Field entry at the Bookings Service level & it appears to save after clicking 'Save changes', however the information seems to vanish after closing the next window.
Deleting fields & starting again seems to work, but only for a limited amount of Dropdown-options. I have a list of roughly 100 options I need to add in to the Field entry & was able to do this about 3 weeks ago, but no longer.
I have created a post detailing the same issue.
I am able to enter in the information in to the Custom Field entry at the Bookings Service level & it appears to save after clicking 'Save changes', however the information seems to vanish after closing the next window.
Deleting fields & starting again seems to work, but only for a limited amount of Dropdown-options. I have a list of roughly 100 options I need to add in to the Field entry & was able to do this about 3 weeks ago, but no longer.
L_Smith1520 I'm having the same issue. Hoping Microsoft can look into why the custom fields are not holding/saving for longer than 5 mintues.
- I working now!
- I'm having issues with it saving still. It lets me create the custom fields but after about 5 minutes, they disappear from the details of the booking.
Babu_AlagarsamyMicrosoft
AnnaB613 The fix for updating dropdown type custom question is already rolled out. Are you still facing the same issue or this is a different problem?
Can you please share screenshots of the flow?
Thanks,
Babu
