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RMDUser1's avatar
RMDUser1
Brass Contributor
Nov 20, 2023

Cancellation emails using American spellings where region is set to UK

Hello!

 

Has anyone a fix for changing the spelling of the automated cancellation email in Bookings to use English spellings and not American?  I cannot find a setting or option to edit the cancellation email anywhere

 

 

  • GMAP's avatar
    GMAP
    Copper Contributor

    Hi, I know you posted a while ago, but I'm currently having the same issue. Did you manage to find a fix? Thanks.

      • Nic Wood's avatar
        Nic Wood
        Copper Contributor

        I wonder if this is browser related.  Planner is also often US format and the solution was to make sure MS Edge/Chrome was set to the UK.  Is it worth trying?

        1. Open Microsoft Edge and click on the three dots (ellipsis) in the upper-right corner of the window to open the menu.
        2. Select Settings from the dropdown menu.
        3. In the left panel, click on Languages.
        4. Under Preferred languages, click on Add languages.
        5. Select the language you want from the list or use the search box to find it.
        6. After adding the language, click on the three dots next to the language and select Display Microsoft Edge in this language.
        7. Restart the browser to apply the changes.

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