Forum Discussion
Cancellation Emails sent to all attendees in a group session if ONE attendee cancels
It seems that all attendees receive an email if one Attendee cancels their booking making all attendees think the whole session is cancelled. This is causing some issue with our calendars - does ...
If you want to cancel just one person in a multi-person booked appointment …
1. Open appointment
2. Click Edit
3. Click on the customers name under “Added customers”
4. Click Remove customer, twice
5. Click Back to main form
6. Click Update Booking
This is how I do it anyway 🙂 it remove/cancel just that person, not the entire group.
1. Open appointment
2. Click Edit
3. Click on the customers name under “Added customers”
4. Click Remove customer, twice
5. Click Back to main form
6. Click Update Booking
This is how I do it anyway 🙂 it remove/cancel just that person, not the entire group.
jennalis Thanks, but the issue in this thread is not how to cancel 1 attendee, it's that if 1 attendee declines the outlook meeting invite, a cancellation notification is sent to ALL attendees and the meeting is cancelled.
