Forum Discussion
Can Bookings show Outlook Calendar Event details for Staff? (not just "Busy")
_mdv_ Yes I am able to see titles but I am administrator if that helps
jmonda This isn't the problem sorry. It doesn't matter if set as an Admin or Staff in Bookings. Any "Bookings" from within the Bookings App (eg. Services) show up on the calendars fine (See coloured appointments below). It is the staff member's personal calendar bookings that only seem to show as Busy in Bookings regardless of what their calendar permissions are set as. If we view the Bookings calendar in Virtual Appointments App then the calendars show the titles and descriptions (as set by each staff member) but they don't in Bookings? Is there a known setting to change this or is it just the design of Bookings that is not permitting this?
Bookings App:
Virtual Appointments App:
Hope someone can help or advise thanks.
- michikoDec 19, 2024Copper Contributor
I was worried about the same thing, but thanks to you, it was solved. Thank you
- LozzyLeopard5702Mar 11, 2024Copper Contributor
JeffAllen15 Hi we are having the same issue and cannot find an answer anywhere nor can we get any help from Microsoft so far. Did you find a solution?
- JeffAllen15Mar 11, 2024Copper Contributor
LozzyLeopard5702 We couldn't find anything sadly. Bookings shows "Busy" no matter what and Virtual Appts show detail IF permitted to view by the calendar owner. Bookings has proved really bad for us and struggles with conflicts between staff calendars and the bookings calendars, doesn't allow recurring bookings and doesn't perform robustly enough to trust sadly. Bookings seems to create a "SchedulingMailbox" with no license and no ability to change permissions to allow view changes in either Exchange/Outlook or Powershell so it's too locked down for our use and too prone to breaking that we've cancelled using it and are looking elsewhere for a new booking tool. Good luck!
- LozzyLeopard5702Mar 14, 2024Copper Contributor
JeffAllen15 thanks so much for this info. We haven't started using it yet just fact finding so that is useful info!