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I have a similar concern/question: I want to remove the "ANYONE" choice, so that my customers are forced to choose a specific staff member. Anyone have an idea on how to make this happen? I don't want it defaulting to whatever algorithm is being used to pick someone. My team is spread out and we want our customers to pick my team member that's either living in their office or visiting their office. We're using it for on-site visits.
Thanks! :)
A_A_Ron You can remove the "Anyone" choice from within the service settings. First assign the specific staff member by selecting them at the top, then scroll to the bottom and remove the tick from Online Scheduling options. down further you'll see the heading "Staff", remove the tick from "Allow customers to choose a specific person for the booking". that should remove the Anyone choice on the booking page.
- A_A_RonApr 10, 2019Brass Contributor
Steve_Garnett Excellent find, sir! Thank you. :)
- Christopher J. CrockerOct 03, 2019Brass ContributorThis doesn't work for me. If I uncheck "Allow customers to choose a specific person" then I have no choices at all of which staff to book with. I need "Anyone" removed, and only a list of available staff shown.
- Simpson_SJan 09, 2020Copper Contributor
I also have this issue. This seems to be a significant oversight. I don't want customers to be able to select anyone, but I still need the option to have them select from a list.