Forum Discussion
JustinG
Oct 25, 2021Copper Contributor
Bookings Shows HTML Encoded Strings When Viewed in Outlook
Please redirect me to the correct area to report this issue if needed. This issue started recently. Bookings appointments can be viewed with Outlook Calendars. The "Customer Notes" sections usuall...
anthony08
Nov 27, 2023Copper Contributor
Ganesh_Ravikumar The issue has been going on for more than a week now. It has been very frustrating that MS never says things about issues and how they resolve them. They deployed new codes and they screwed things up and they reverted them.
JustinG
Nov 27, 2023Copper Contributor
I am the OP and the issue still seems resolved for us, but I have asked our receptionist to be on the lookout to see if it happens again. Are you all on the "new bookings" or are you still running classic?
- anthony08Nov 27, 2023Copper ContributorHi Justin - the issue still persists as I just did a few test bookings. I've been on the "new " template. I just switched to "Classic" but the issue is still there. Please help!