Forum Discussion
HalcyonSF
Copper Contributor
Hi. Don't suppose anyone actually found a resolution to this problem or we're still at a known issue that hasn't been resolved? Thanks!
Issue: HTML showing in Outlook (old and new) when receiving a Booking.
Booking Info
--------------------
Service name: Initial consult
Location: Our office address
Internal Notes
-----------------------
This is where you can add notes about this service that only you and your staff see.<p hidden>TeamsMeetingSeparator.02f35a5e-f8c6-4de6-b5b2-e4da695dfcf1</p><br><br><div style="width:100%;">
<span style="white-space:nowrap;color:#5F5F5F;opacity:.36;">________________________________________________________________________________</span>
</div>
<div class="me-email-text" style="color:#252424;font-family:'Segoe UI','Helvetica Neue',Helvetica,Arial,sans-serif;" lang="en-US">
<div style="margin-top: 24px; margin-bottom: 20px;">
<span style="font-size: 24px; color:#252424">Microsoft Teams meeting</span>
</div>
<div style="margin-bottom: 20px;">
<div style="margin-top: 0px; margin-bottom: 0px; font-weight: bold">
<span style="font-size: 14px; color:#252424">Join on your computer, mobile app or room device</span>
</div>
Issue: HTML showing in Outlook (old and new) when receiving a Booking.
Booking Info
--------------------
Service name: Initial consult
Location: Our office address
Internal Notes
-----------------------
This is where you can add notes about this service that only you and your staff see.<p hidden>TeamsMeetingSeparator.02f35a5e-f8c6-4de6-b5b2-e4da695dfcf1</p><br><br><div style="width:100%;">
<span style="white-space:nowrap;color:#5F5F5F;opacity:.36;">________________________________________________________________________________</span>
</div>
<div class="me-email-text" style="color:#252424;font-family:'Segoe UI','Helvetica Neue',Helvetica,Arial,sans-serif;" lang="en-US">
<div style="margin-top: 24px; margin-bottom: 20px;">
<span style="font-size: 24px; color:#252424">Microsoft Teams meeting</span>
</div>
<div style="margin-bottom: 20px;">
<div style="margin-top: 0px; margin-bottom: 0px; font-weight: bold">
<span style="font-size: 14px; color:#252424">Join on your computer, mobile app or room device</span>
</div>
M2Accounting
Nov 23, 2023Copper Contributor
HalcyonSF As of yesterday we started seeing HTML in our notes, clients getting booked to the same time slot (double booked) and no names in the outlook title. Something is going on. Keep us updated on the solution!
- Ganesh_RavikumarNov 23, 2023Copper ContributorPlease mention me when this issue gets resolved
- anthony08Nov 27, 2023Copper Contributor
Ganesh_Ravikumar The issue has been going on for more than a week now. It has been very frustrating that MS never says things about issues and how they resolve them. They deployed new codes and they screwed things up and they reverted them.
- JustinGNov 27, 2023Brass ContributorI am the OP and the issue still seems resolved for us, but I have asked our receptionist to be on the lookout to see if it happens again. Are you all on the "new bookings" or are you still running classic?