Forum Discussion
Bookings Shows HTML Encoded Strings When Viewed in Outlook
Please redirect me to the correct area to report this issue if needed. This issue started recently. Bookings appointments can be viewed with Outlook Calendars. The "Customer Notes" sections usuall...
Hey Justin,
Please see the below I have just gotten back from the Product Group on this issue:
"Got an update from engineering team: This is a known issue. This issue has been resolved so that it does not occur in future however for old affected notes, those would have to re-written. In case of something important in the notes that is needed, any 3rd party tool to convert html to text can be used to translate the HTML to text again.
For example, you may try: https://www.textfixer.com/html/html-to-text.php"
I hope this helps!
Please see the below I have just gotten back from the Product Group on this issue:
"Got an update from engineering team: This is a known issue. This issue has been resolved so that it does not occur in future however for old affected notes, those would have to re-written. In case of something important in the notes that is needed, any 3rd party tool to convert html to text can be used to translate the HTML to text again.
For example, you may try: https://www.textfixer.com/html/html-to-text.php"
I hope this helps!
High Energy! Thanks for the update. Glad to hear it's been resolved.
