Forum Discussion
MarisaLeBoeuf
Mar 21, 2024Copper Contributor
Bookings Reminders not savings
Is anyone else having the problem when they are setting up their email reminders and follow ups, once you have input everything and hit the final save in the left had corner nothings saves. I hav...
MaddyAndMilliesMom
May 24, 2024Copper Contributor
I, too, am having this issue. I have just started using Bookings and it has all been fairly intuitive, with the exception of this. It appears that the data IS saved, because I have had my reminder email sent. However, if you reopen the meeting type, it wipes out the "Email reminders." (I have yet to use the "Email follow up," so I'm not sure about that) It is very frustrating to have to set this up again every time I re-open the Meeting Type to make a change or to check things, and I have to assume this is a bug and not by design. Does anyone know how to bring this to the attention of the Developers of the Booking software?
- mlamarcheMay 28, 2024Copper Contributor
Hi MaddyAndMilliesMom I contacted support and made some tests with them, but in the end they don't know when they can fix this issue or if they will take care of it right away. Since I couldn't use my personal booking page for reminders, I had to create a shared booking page, there the email reminder works.