Forum Discussion
Zdenek_Moravec
Jan 09, 2023Copper Contributor
Bookings: Notification e-mail to customer does not contain employee name
Dear colleagues, I have created a service in Microsoft Bookings and assigned multiple employees. The option "Allow customers to choose a particular staff for booking" is off. When a custom...
mtralla
Aug 15, 2023Copper Contributor
Having exactly the same issue. The employee name who provides the service is sent only to the service owner e-mail, not the customer who actually made the booking.
Would be really beneficial if the employee name showed up for customer e-mail as well.
Has anyone managed to do a workaround, using power automate for example?