Forum Discussion
Bookings Not Sending out email notifications to the Users
We found out how to fix our issue(s). When I looked at the 0365 exchange mail flow I saw that my messages were not being delivered. In just my particular case this is because we're using a third party mail security system that only allowed message from our domain. Not the 'onmicrosoft'.com flavor. Because our primary domain was still on the <company>.onmicrosoft.com our bookings accounts were onmicrosoft.com accounts. So I manually flipped one to test and it worked like a champ. So I set our default domain to our company and any new bookings accounts were working by default.
Hope that helps somebody.
- Kim_Smithkc4nrsngAug 30, 2022Copper Contributor
Leydi1322 did you ever get assistance? I don't know if that will fix my issue or not but my customers aren't getting reminder emails either??