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SheriN9279's avatar
SheriN9279
Copper Contributor
May 13, 2024

Bookings information not copying over to Outlook appointment

We have bookings and outlook to set up to go to our main calendar and then a copy of the appointment automatically goes to the individual calendar. The problem is that the Addition Information Section in the body of original appointment does not get copied over to the individual's calendar. Due to changes made in Outlook last year, I can no longer change the body of the individual's appointment. Our AI has to have the zoom link in the individuals appointment in order to connect to the meeting and that is what is missing. Short of having to manually add the zoom link into the hundreds of appointments, does anyone have any idea what solutions I have?

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