Forum Discussion
ManuPrez74
Apr 02, 2024Copper Contributor
Bookings does not show customer notes
Since mid-February/24 (possibly after that month's update), we have noticed that the notes that customers indicate when you create an appointment, are not being displayed. We have two different s...
ManuPrez74
Apr 11, 2024Copper Contributor
Hi Grace6084 .
Yes, we use power to automate the registration process, saving all the appointment data in an Excel file.
In this file, the notes that the client indicates in the appointment are also being saved incorrectly, when before they were doing it correctly.
Last year, around October or November, something similar happened with the notes: they appeared correctly until one of the updates started to show the values in English when they were in Spanish before that update. After a month, it corrected itself. I don't quite remember if it was in one of the later updates.
Thank you for your response and help.
ManuPrez74
Apr 15, 2024Copper Contributor