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John Holden's avatar
John Holden
Copper Contributor
Apr 13, 2017

Bookings Calendar and Reply Address

I have begun to evaluate Bookings and it looks really promising.  However, I have a question: when a customer receives a confirmation email, they can click on the "Manage my booking" square.  Fine. ...
office 365
outlook
Henrik Spanggaard's avatar
Henrik Spanggaard
Copper Contributor
Oct 27, 2017

I'm having the same problem here. Anyone?

  • Alysha Voigt's avatar
    Alysha Voigt
    Icon for Microsoft rankMicrosoft
    Nov 16, 2017

    Hi Henrik,

     

    I work on the Microsoft Bookings team, and I'm sorry to hear you're having this issue. Could you please send me the details in a private message? I'm hoping to get your tenant domain, the ID of the Bookings calendar, and when you last had a report of this happening.

    • Henrik Spanggaard's avatar
      Henrik Spanggaard
      Copper Contributor
      Nov 16, 2017

      Hi Alysha

      Calendar: https://outlook.office365.com/owa/calendar/hs1@chisa.dk/bookings/

      Reply address used by MS Bookings: hs1@chisa.dk

      This is a non eksisting e-mail address, that is used by Bookings both to confirm me and customers of the Booking. Hope this makes sense :-)

      The customer reply-address i have specified in company profile is hs@chisa.dk and not hs1@chisa.dk as illustrated below.

      This is happening every time i test Bookings.

      Tenant: I'm not shure but maybe: https://chisaaps.sharepoint.com/

       

      • Alysha Voigt's avatar
        Alysha Voigt
        Icon for Microsoft rankMicrosoft
        Nov 17, 2017

        Thank you Henrik! I've sent this information back to the team to debug. Again, my apologies that you're having this issue.

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