Forum Discussion

Steel Contributor

Jan 11, 2022

Solved

Bookings - new meeting entries does not work with Teams desktop

Hi everyone, we are using Bookings to book the IT helpdesk. This worked fine half a year now. But the new Meeting entries created for our internal customers are garbage. The first link refer...

Calendar

Aswin940
Feb 09, 2022
StephanGee

Hello All,

We have mitigated this bug with a fix from Bookings side. This fix should be available soon.

Thanks,

Aswin

Aswin940

Former Employee

Mar 01, 2022

hi Shakib,

Please note the meeting issue is fixed. This fix was enabled world wide on Feb 18. So all appointments created post Feb 18 will not have this issue.

For appointments created prior to this, please use the following workaround:
For the existing appointments you can join the Teams meeting either by clicking the join link from confirmation email or the Teams link from the calendar invite (not the join button).

StephanGee

Steel Contributor

Mar 18, 2022

We still have the issue. It is still creating an invite with mobile device users first.

davisjr
Microsoft
Apr 05, 2022
StephanGee - are you continuing to see the "Unable to join" error for the mobile join link? Or this is more about the preference for having links open in the Teams client for internal usecases.
- StephanGee
  Steel Contributor
  Apr 05, 2022
  The second part. I did not have the first problem.
  We are only having internal use cases at the moment.
  Something like "If org only then this invite" would be great. And also - users are logged in with username and mail automatically.