Forum Discussion
StephanGee
Jan 11, 2022Steel Contributor
Bookings - new meeting entries does not work with Teams desktop
Hi everyone, we are using Bookings to book the IT helpdesk. This worked fine half a year now. But the new Meeting entries created for our internal customers are garbage. The first link refer...
- Feb 09, 2022
Hello All,
We have mitigated this bug with a fix from Bookings side. This fix should be available soon.
Thanks,
Aswin
shakibsayzad2
Feb 28, 2022Copper Contributor
did your issue get resolved yet? I am having the same problem since january!
Aswin940
Mar 01, 2022Former Employee
hi Shakib,
Please note the meeting issue is fixed. This fix was enabled world wide on Feb 18. So all appointments created post Feb 18 will not have this issue.
For appointments created prior to this, please use the following workaround:
For the existing appointments you can join the Teams meeting either by clicking the join link from confirmation email or the Teams link from the calendar invite (not the join button).
Please note the meeting issue is fixed. This fix was enabled world wide on Feb 18. So all appointments created post Feb 18 will not have this issue.
For appointments created prior to this, please use the following workaround:
For the existing appointments you can join the Teams meeting either by clicking the join link from confirmation email or the Teams link from the calendar invite (not the join button).
- StephanGeeMar 18, 2022Steel ContributorWe still have the issue. It is still creating an invite with mobile device users first.
- davisjrApr 05, 2022
Microsoft
StephanGee - are you continuing to see the "Unable to join" error for the mobile join link? Or this is more about the preference for having links open in the Teams client for internal usecases.- StephanGeeApr 05, 2022Steel ContributorThe second part. I did not have the first problem.
We are only having internal use cases at the moment.
Something like "If org only then this invite" would be great. And also - users are logged in with username and mail automatically.
- KayeShumMar 17, 2022Copper ContributorI am having the issue where the staff and the attendees who add the appointment to their Teams calendar go to one Teams meeting room, and any attendee that use the link in their email go to a different Teams meeting room. This is a newer issue since the end of February.
- robcampbell1375Oct 19, 2022Copper ContributorI am having this issue as well, did you ever find a resolution?
- KayeShumOct 19, 2022Copper Contributor
I noticed that it mostly happened when the appointment was pre-inputted into the bookings calendar with no sign ups, then customer sign up for that appointment at a later date, but did not occur if there was no appointment inputted before the first sign up [where the first customer sign up created the appointment].
My solution was to no longer have an automatically generated Teams appointment for group meetings, but another solution would be to have another staff member sign up using the customer sign up bookings page to "create the appointment" instead of doing it on the back end. robcampbell1375
- shakibsayzad2Mar 17, 2022Copper ContributorThis is not good, Aswin940 any way you can help us? I work for a corporate environment where we have 1000+ users and bookings is often used
- shakibsayzad2Mar 01, 2022Copper Contributor
Hey
It is still not working. I am having the same issue listed above Aswin940