Forum Discussion
lizkh
Feb 22, 2023Copper Contributor
Appointments on the half hour are no longer showing on my booking page
As of this morning any appointments that should be available are not showing on my booking page. All the appointments on the hour are showing fine, all the appointments on the half hour are not showi...
FrancesGW
Feb 27, 2023Copper Contributor
To update this - it doesn't even seem to be on the half hour anymore - the appointments simply don't work no matter what we try. Again to reiterate, no changes were made to a system that was working perfectly for over a year.
tasleec
Feb 28, 2023Brass Contributor
Same!! So frustrating! Has anyone heard back from anyone at Microsoft about this yet? The workarounds are not working for me.
- JEN1472Mar 02, 2023Copper ContributorI am the same! It is driving me mad!
- cmccuddyFeb 28, 2023Copper Contributor
tasleec I still haven't heard anything on my support case. I ended up having to change my appointment lengths to 30 minutes and set my time to be like 9:30a-10:00a, 10:30a-11:00a, 11:30a-12:00a, etc.
Fortunately in our case, the people scheduling the appointment just need to know when to arrive. They don't necessarily need to know when the appointment actually ends. So even though the appointment will take a full hour, having it show as 30 minutes isn't the end of the world.
Not thrilled with the workaround. Definitely not thrilled with Microsoft's response time. But at least I can book appointments again.
- tasleecMar 01, 2023Brass ContributorArgh! Thanks for sharing. Hope they respond with a fix soon!