Forum Discussion
Appointment Availability showing when there should not be any for specific service
First off, I have two team members who share two different services. Service 1 is on Mondays between 9:30 AM and 12:00 PM is the only available slot. For Service 2, Monday's earliest available slot is 1:15 PM to 3:15 PM, well should be according to the service's settings.
For whatever reason, my staff are allowed to book a 9:30 AM appointment for Service 2 when the option is not even available on the service's settings page.
Both team members have it on their staff pages so staff cannot book outside of these slots, because for whatever reason, not having it set this way allows people to do that even when services have specific times. Does anyone have an idea of what settings could be wrong to cause this or a plausible workaround?
Staff's Page:
Service 1:
Service 2:
From the appt schedule view for Service 2:
Another shot, with the menu closed to show time slots:
- Debasish_ThakurMicrosoft
CDeCicco, can you share your Bookings C2 page with me over DM ?