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Olix67's avatar
Olix67
Copper Contributor
Aug 22, 2023

Answer Mail (Booking confirmation) in wrong language

How can i change the language of the confirmation mail? My location is Germany, so i would like that my customers also get an german answer mail if they book a date. But it is alway in english:

 

...
Your Booking is confirmed.
Bookings details
Service Name Online-Termin (Teams) With ... When Wed, 23 Aug 2023 03:00 PM - 03:30 PM (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna Location ....
Join your appointment ...
  • Hello !

    There are a lot of issues since yesterday... (Double appointment, One key password doesn't work properly, a lot of slowness,...)

    Your problem is also known... :
    Set the language to English in services. Save it. And then put the german language again and save...
    This might solve your problem for now.
  • Lucas_Notredame's avatar
    Lucas_Notredame
    Copper Contributor
    Hello !

    There are a lot of issues since yesterday... (Double appointment, One key password doesn't work properly, a lot of slowness,...)

    Your problem is also known... :
    Set the language to English in services. Save it. And then put the german language again and save...
    This might solve your problem for now.
    • josiiipa's avatar
      josiiipa
      Copper Contributor
      Hey there! Your advice helped for the booking confirmation and cancelation e-mail. The Outlook calendar cancellation was still in English though. Any idea why this is happening?
      • Lucas_Notredame's avatar
        Lucas_Notredame
        Copper Contributor

        Unfortunately no 😞
        But like I said in others topic's, there have been a lot of problems since Monday... :
        - language
        - Slowness
        - Double same booking in the Outlook calendar of our teams
        - Sometimes, "Event on office calendar affect availability" doesn't work
        - ...
        And Microsoft doesn't respond in the TechCommunity...
        So, I plan to make several tickets tomorrow with our support teams @ my work.

    • Olix67's avatar
      Olix67
      Copper Contributor
      Thanks, switching and switching back the language setting helped.

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