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ArthurWW's avatar
ArthurWW
Brass Contributor
Mar 16, 2022

Another bug in Bookings: time slots are random

What I need: a simple tool for my colleagues with which they can book a 20-minute time slot on a few dates. I tried MS Booking and filled in the exact time slots in the 'company hours': 9.00 - 10.00 (yielding 3 time slots of 20 minutes of course), 10.10 - 11.10 (yielding another 3 time slots), etc.

On the 'booking page', at the time interval section, I filled in: 20 minutes.

 

The result for my colleagues: the weirdest times can be booked. See screenshot.
Any one who recognises this strange behaviour?

 

  • Is the service 'Dinsdag 5 apr' using the default scheduling policy?
    Availability can be set at two levels - at the Bookings calendar level (which can apply to all services) or at an individual service level. If you want the service to use the default settings, then the flag for 'use the default scheduling policy' needs to be enabled. Can you cross-check if this is the issue faced?
    • ArthurWW's avatar
      ArthurWW
      Brass Contributor
      MS helped me with this issue. It appeared that it all has to be set at the individual service levels. And the default scheduling policy needs to be unchecked.
      It works like a charm now.
      • rlcarswell's avatar
        rlcarswell
        Copper Contributor
        How were you able to speak with Mircrosoft? Thank you!
    • ArthurWW's avatar
      ArthurWW
      Brass Contributor
      When I enable that, you cannot choose one of the available times anymore, as a result of which you can't book a specific time. Even though the default scheduling is set to 20 minutes too.

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