Forum Discussion
All Services Disappeared
We have been using Bookings for several years for interview scheduling. Today when we went into the tool we no longer have any Services associated with our page. It simply says 'There are no services configured.' We had many, probably several hundred, services and now they appear to be totally gone. Has anyone else experienced this or does anyone have suggestions on how to recover? Thank you in advance.
SaraJAlliant Same here... everything gone 😕
What is going on?
- Update! I was able to get our IT team to open up access to Bookings through Microsoft Teams. I read in some other threads that people have a better experience in Teams. Now when I access Bookings through Teams I am able to see all of our Services again! Still not able to see then when accessing Bookings through the web version, but we are going to reduce the number of Services to see if that helps.
- i am having the same issue but I'm not even able to add new admins to the affected booking page and weirdly some other booking pages are fine. I also just had a teams call with Microsoft engineer/support but it didn't feel like they knew Microsoft bookings system at all but they will be collecting some logs.
Babu_AlagarsamyMicrosoft
Hi, are you not seeing the services listed from the Bookings admin page or from the self-schedule page? Can you please share some screenshots?
How many services do you have in your Bookings calendar?Greetings,Babu_Alagarsamy
Yes, exactly. On my admin page, all services have vanished...In pic 1, You see that no services are visible, but in pic 2 all the services are there on the booking page for the customer. The problem is that I really need to edit the services and cannot do anything.
- Also having thee exact same issues. Services disappeared and 'some error occurred' page is what the link to the user booking page displays. Please help.
MODURO I can workaround it by using the Bookings app in Teams while I wait for a solution for this annoying bug. Funnily enough, it started working again today on the Bookings site. Hopefully, it doesn't disappear again.
I hope this helps.
- All my services have gone too, just left with my logo
- I saw suggestions to try using the app through Teams but continue to have the same issue. All services, team members, & clients are just gone. Bookings was working just fine for some of us this morning and now they are each changing to show nothing.
- Nothing shows up in Teams for me either. Yes, it worked this morning until about an hour ago.
- Still knocked out for several hours.
- Just found this issue with our Bookings tool as well. All past and future bookings, all staff, all services - GONE. i have nothing. i have three business critical weeks, bookings all over the placed carefully planned and timed, and now nothing.
This isn't the first time Bookings has let me down, but this is fairly catastrophic. Going to run away and hope its fixed itself tomorrow..... - I think Microsoft figured out their issue. Mine came up with a hard refresh (CTRL+F5) of the browser. And the clients can book using the links now.
- oh wow this worked, it all reappeared as if by magic. thank you SO much, i cannot tell you how happy this has made me!
- Phew, that was stressful. All good now.
- Microsoft must've done something - ours are all back now.
- This has just happened to one of the many Bookings pages I'm an admin for. Can't see any way to fix. Is it a case of just waiting?
My Bookings page has disappeared - I had multiple accounts pages set-up. Is there anyway to recover this?
