Forum Discussion
Admin role has changed to Guest!?
You can try checking the bookings homepage (https://outlook.office.com/bookings/homepage) but I'm assuming that that is where your staff members cannot see it.
If you can't see it either and it doesn't appear in the "Discover" tab, there is a chance it may have been deleted in Microsoft 365 Admin Center.
You can check if it was deleted by searching for the user account associated with the booking page in Microsoft 365 Admin Center. You can find this user account by going to your customer page (if it even still exists) and looking at the URL:
- haoduongAug 04, 2023Brass Contributor
chrismccafferty If you have access to the email in the URL page maybe you can try using that sign in to modify the page instead (unless this is the email you are currently using). If it is a non-existent email, maybe creating that email under your company and assigning the proper licensing could let you access the booking page (I have no idea if this would work, it's just a theory). This definitely seems like a Microsoft issue though so hopefully someone at MSFT will see this and push a fix quickly!
- chrismccaffertyAug 04, 2023Copper ContributorDoes MSFT have a helpline number or anything?
- Babu_AlagarsamyAug 08, 2023Microsoft
chrismccafferty staff role should not change automatically.
Are the other staff members added as Administrator to this Bookings calendar? Do you see this issue with just one Bookings calendar or with all of your calendars? If anyone else is able to access the Bookings calendar, can you ask them to remove and re-add you as an administrator on the calendar?
If none of these help, can you please create a support ticket
Get support - Microsoft 365 admin | Microsoft Learn
and we can help unblock you asap.
Thanks,
Babu