Forum Discussion
Added Staff on Bookings cannot see back end admin page
I've created a Bookings page and added a coworker as an Administrator for the page.
They received an email notifying them of being added as a Staff. When they try to access the back end page to change settings, they are taken to the Bookings product page (https://products.office.com/en-us/business/scheduling-and-booking-app) despite being signed into their account and having a license assigned.
Tried accessing incognito and with cookies/cache cleared with the same issue.
afernandez have you figured this out? I'm having the same issue.
Alipickens-opoku yes, but unfortunately, not in any replicable way. a list of things we did repeatedly over the course of a few days in no particular order:
- remove user from Staff, add user back
- have user log in/out of Microsoft account
- clear cookies/cache
good luck!
afernandez Try logging into the page through teams on the users login, then use the “open in browser” .
