Forum Discussion
Teams Posts & Files Tabs - making Files Tab as the default AND Renaming the General channel
You might not like my style, but I sincerely hope you get the point.
Kind regards!
Maurits_Mes Rigidity to your style doesn't make sense. UxD 101: software should align to customer, not customer align to software. I align my advice to my customers' individual style. Microsoft should allow for customization—why would that be a problem?
- Maurits_MesJul 10, 2023Copper ContributorYou edited your message. Answer: to “force” people in a positive way to use the Channel conversations and files. If you allow this customization customers will skip to the files directly and the Posts will die a lonely death… because people will fall back in old, bad habits. Collaboration in Teams is about chat, files and apps. When you remove 1 of those, the core value of the entire platform is gone.
Tip: dont just answer the primary question of your customers, but explain them how to use Teams in a correct way and guide them in this change. That Will result in more efficient communication and collaboration.
Good night.- UnRaytedJun 05, 2024Copper Contributor
If something winds up dying a 'lonely death' then maybe people don't need it? We do need to take advantage of features we might not quickly adopt. I just finished migrating an organization's files to Teams. I could see that people tend to keep processes the same; they don't stretch, try out a new feature, and possibly find a more efficient way to work. But, if because a feature is moved over one tab, it is now ignored, what is the likelihood that it was being ignored already? While I was training groups, I had many, many staff ask me if Files could be the first tab. They would like one less click. Multiplied by every day accessing those files multiple times. The reality of change is that people have to lead. We have to show them why they should always start with Posts. To be honest, I don't have that great a reason to.
- _TechWriter_Jun 06, 2024Brass Contributor
UnRayted Why should we always start with posts? What if Teams, as in my instance, is not used for posts per se, but for FILE ACCESS.
There is no problem with "leading", but why should an older generation that is less familiar with computers and does not use Teams for posting info or messages and only requires file access that the Teams environment could provide?
Using Teams could have been a simple way of providing the file access required by my team, without the need for involving the full blown SharePoint. This also avoids any subsequent unnecessary SharePoint training for less literate computer users who neither need or care about SharePoint, they just need convenient file access.
For a team that uses file explorer to access files they need, without knowing the name "file explorer" is the program providing those files, Teams provides that "file search" option to make their lives easy.
It's unfortunate that "Teams" is so rigid in its setup/user interface. The inability to rearrange tabs is ridiculous in today's computer age.
We have implemented a simple workaround that does not involve the Teams environment. 🙂
- frankiemouseNov 15, 2023Brass ContributorOne thing I've learned over the years, is that each person has a way that makes sense to them. And if you try to force someone to do something in a way that does not make sense to them and their brain you end up causing a lot of unnecessary stress, and ill will for them, often to the point of they refuse, or go out of their way to NOT use the program or feature. Allowing them to customize software in an easy and minimal way like this OP is requesting will do more good than harm in the long run. It will allow the user to set it up so it makes sense and is easy for them to use and navigate, which will create a "good feeling" towards the software and allows them to find and be taught other ways the software can make their work life more efficient and useful. You might be surprised what the user using the software in the "wrong" way may dream up that helps the entire team to be better and more efficient, not just how the few people who originally designed the software thought it should work best.
- Maurits_MesJul 10, 2023Copper ContributorAh c’mon! Then atleast motivate why it doens’t make sense to you. I would love the debate 🙂
- cklingfplAug 28, 2023Copper Contributor
Well, this isn't a debate forum. If you aren't having this issue nor care about it (edit to explain, "it" being the implementation of files as a default tab), then why are you still here? Please move on.