Forum Discussion
SehreenJ
May 11, 2020Copper Contributor
OneNote application not launching/opening (android)
Hi everyone, A couple of days ago, my One Note andorid application was opening just fine, however, I have noticed since yesterday that the application simply doesn't launch and remain stuck on th...
Hawaii_Mark
Sep 12, 2021Copper Contributor
Hi Hamid_salari, I think I found a work around. Go ahead and Clear Data so you can start Onenote. Before you close Onenote click on the Sticky Notes button then close Onenote. Onenote will now open normally. If you forget to click on the Sticky Notes button Onenote will break and it wont start again. When this happens you'll need to Clear Data to get Onenote started. I use Onenote everyday and something changed last night. This is a little upsetting.
Ryan_12
Sep 16, 2021Brass Contributor
- Kathleen686Sep 17, 2021Brass ContributorHello Ryan_12,
I love your sticky note reminder to yourself about closing the OneNote app from the sticky notes screen. Lol :rolling_on_the_floor_laughing:
Just so you know. I have a Samsung Galaxy Tab S6 Lite (SM-P615) tablet, with Android 11, One UI 3.1. OneNote opens and closes, from any screen (notebooks and sticky notes) without any problems at all. OneNote on my PC also works fine.
I also have a Samsung phone, similar to yours, which has the OneNote problem. My phone is a Samsung Galaxy S8 (SM-G950F) with Android 9, One UI Version 1.0. I am also from Ontario but live in Europe.
It would be interesting to know if the other people who are having the same OneNote issue are also having the problem on a phone with Android 9.
Or maybe it's just Canadians with Samsung phones with Android 9 who are struggling with OneNote - all of a sudden. lol- Ryan_12Sep 17, 2021Brass ContributorGood to know that it works on a newer device like your tablet running Android 11. I can at least buy something to get back in business, but maybe that's the plan. The Microsoft-Google-Samsung profit machine is up and running. Zero downtime there. : )
- Kathleen686Sep 17, 2021Brass ContributorHello again Ryan_12,
before you head out to Best Buy a word of caution. I purchased my new Samsung Galaxy Tab S6 more or less to use OneNote on a bigger screen. OneNote on my tiny Galaxy S8 screen is a bit of a bother. Imagine my disappointment, after dropping a wad of cash for my new tablet, when I discovered that the OneNote interface on the tablet really sucks. and the OneNote functionality on the tablet is not as great as on my tiny Galaxy S8 screen. So now i have this way too expensive, new gadget (the tablet) and more often than not I still pick up my old Galaxy S8 to read my OneNote pages. The main problem with OneNote on the tablet is that the section names and page names cannot be read. the notebook names, section names and page names are all bunched onto one screen. there are other issues with OneNote on the tablet (android 11) . for now the issue with having to close OneNote on my S8, from sticky notes, is a small issue, compared to struggling to use the app on my tablet. all in all. android 11 is not the answer for OneNote. sadly. i cant tell you how gutted i am at not being able to use OneNote on either device without issues 😞 I have resorted to dragging my pc out onto the dining room table to use OneNote more easily. i am bummed out 😞
- Andy_GraysonSep 17, 2021Copper ContributorSamsung galaxy s8, android 9 - yep, I have this onenote problem and yes the sticky notes workaround works around it!
- Kathleen686Sep 17, 2021Brass ContributorHi Andy_Grayson, thanks for the info. MyTechieRyan also wrote in his message that he is using a Galaxy S8 with Android 9 and now using Hawaii_Mark's Sticky Note solution. So with you and me and the two Ryans that makes at least 4 of us with Galaxy S8, Android 9, with this OneNote bug. Lucky us , lol