Forum Discussion
Microsoft 365 Failed to parse element: VersionOverrides on Cloud Server
A week ago, we migrated our cloud server, and after installing Office, we've been encountering continuous errors like this for different RDP users connecting:
"Failed to parse element: VersionOverrides
Id=7a774f0c-7a6f-11e0-85ad-07fb4824019b, DisplayName=Bing Maps, Provider=Microsoft, StoreType=Unknown, StoreId=(null)
P1: Apps for Office
P2: 16.0.17531.20140
P3: 0x8004323E P4: New Document"
"Failed to parse element: VersionOverrides
Id=bc13b9d0-5ba2-446a-956b-c583bdc94d5e, DisplayName=Suggested events, Provider=Microsoft, StoreType=Unknown, StoreId=(null)
P1: Apps for Office
P2: 16.0.17531.20140
P3: 0x8004323E
P4: New Document"
At the same time, in the Event Viewer System, repeated Schannel errors of event 36871 origin appear, like the following:
An unrecoverable error occurred while creating a TLS client credential. The internal error state is 10013. The SSPI client process is OUTLOOK (PID: 70424).
Any one can help us?
merlin2130 This is exactly what I needed and worked. For others that can't find the web add-in zone, Microsoft doesn't have a direct link from within OWA, so here it is:
Manage your add-ins
To manage your installed add-ins, in your preferred browser, go to https://aka.ms/olksideload. This opens Outlook on the web and loads the Add-Ins for Outlook dialog after a few seconds.
- Have you been able to solve this issue after all?
tobiasleitner Suggested Meetings and Bing Maps are Outlook Add-ins that are managed on the web. Try accessing Outlook's web client, go to the add-ins, and uninstall these two add-ins.
