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m_krone's avatar
m_krone
Brass Contributor
Oct 15, 2019

Sync cannot be initialized 0x80190194

I have one device which cannot be synced since 2 month. I am getting the message: Sync cannot be initialized 0x80190194 Any idea about this?   Best regards, Miguel
Intune
Mobile Application Management (MAM)
Mobile Device Management (MDM)
  • RyanWilson's avatar
    RyanWilson
    Jan 28, 2020

    m_kroneI found a solution, hopefully this helps you

     

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EnterpriseResourceManager\Tracked\[guid]

     

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments\[some guid which has the enrolment information]

     

    • removed both reg paths above
    • ran dsregcmd /leave
    • reboot device
    • ran AAD connect to provision device back into Azure AD
    • device now Hybrid joined again and registration date is todays date and time / MDM set to none
    • dsregcmd /status shows information is being pulled down, waiting for MDM URLs to populate
    • Info button on settings / user accounts has now disappeared
    • Rebooted device again after 10 minutes
    • Upon reboot the MDM URLs now populated
    • Event logs show device enrolled
    • Info button now available and sync status is successful
    • Intune policies applying
RyanWilson's avatar
RyanWilson
Copper Contributor

m_kroneI found a solution, hopefully this helps you

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EnterpriseResourceManager\Tracked\[guid]

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments\[some guid which has the enrolment information]

 

  • removed both reg paths above
  • ran dsregcmd /leave
  • reboot device
  • ran AAD connect to provision device back into Azure AD
  • device now Hybrid joined again and registration date is todays date and time / MDM set to none
  • dsregcmd /status shows information is being pulled down, waiting for MDM URLs to populate
  • Info button on settings / user accounts has now disappeared
  • Rebooted device again after 10 minutes
  • Upon reboot the MDM URLs now populated
  • Event logs show device enrolled
  • Info button now available and sync status is successful
  • Intune policies applying
Marcus355's avatar
Marcus355
Copper Contributor
Aug 03, 2020

RyanWilson what is that for? 

I have an issue that i cant see my pictures and videos, the error says that this item cannot be displayed when I try to use the Onedrive app in my phone, but when I try to use the onedrive on my laptop I get an error saying that something went wrong, please I just want my data back.

  • RyanWilson's avatar
    RyanWilson
    Copper Contributor
    Aug 03, 2020

    Marcus355 Hi

    This error is regarding MDM enrollment into Intune, this error has nothing related to OneDrive sorry

    If your data is missing then try using the recovery option in OneDrive on the web or raise a call with MS.

    Thanks

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