Forum Discussion
Jonny_Palm
Jul 13, 2020Copper Contributor
Re-Enabling Lost Devices
When I attempt to disable lost mode, the status is stuck on pending, and the device itself is still in lost mode. In order to troubleshoot this, I've connected the device to LTE via an activated SIM,...
GDS76
May 04, 2021Copper Contributor
Jonny_Palm Hi there I'm having a similar issue , what happens if you delete the device out of intune in the following scenario.
1) Enable Lost Mode
2) Disable Lost Mode (Pending) because phone cant connect to wifi / internet
3) Delete Device from Intune
I would assume a factory reset is required if the phone is deleted from intune
Patrick_BumbrayUSO
Dec 06, 2023Copper Contributor
GDS76 Did you ever solve this issue with lost device? I swapped SIM cards in the device with a working device, but it doesn't appear to be getting data. It has signal for cellular phone service, but I can't tell if it is connecting to data and I can't get it connected to a wifi connection.
- RicardotjeDec 07, 2023Copper Contributor
Just resolved the same issue at one of our company iphones by replacing the sim with a sim without pin. After placing the sim without a pin the iphone was ready to use again in a few seconds.