Forum Discussion
Outlook and Android 9 (Pie)
I would be interested to hear what they have said, as i have the same issue on a Samsung Galaxy S9
cheers
Brian
eglockling wrote:Since updating to Android 9, I'm unable to send unmanaged content to Outlook (Work profile) as an attachment. The device configuration policy is set so "Apps in work profile can handle sharing requests from personal profile", but Outlook generates the following:
ERROR: Unable to add attachment due to IO error
Other managed apps in the work profile are able to receive unmanaged content from the personal profile, and devices running Android 8 are still able to use Outlook (Work profile) to receive unmanaged content. I've opened a ticket with Microsoft, but was wondering if anyone else come across this?
Same issue on a Google Pixel 3 and Nokia 6.1, thought I had done something wrong.
I did find the permissions associated with the application did not change when modified on the console and I had to re-enrol the device.
I have tested Teams with the same content and I do not have this issue, will continue to troubleshoot from the Android Enterprise end. Would be good to know when you find out from Microsoft.
,Andrew
Microsoft says a fix is coming with service release 1903. Fingers-crossed.
