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EdgeITGuy's avatar
EdgeITGuy
Copper Contributor
Aug 21, 2023

Mobile app protection policy question

I have enforced the Outlook pin requirement with it to lock after 120 mins of idle on all mobile devices. Is there a way to make a policy to allow the device to continue to check for emails and use default notifications after the app has timed out and locked?

  • rahuljindal-MVP's avatar
    rahuljindal-MVP
    Bronze Contributor
    It will depend on the token validity and session length. As long as these are active, Outlook should be able to continue syncing in the background. Are you seeing otherwise?
    • EdgeITGuy's avatar
      EdgeITGuy
      Copper Contributor
      I think It stops syncing in background after 120 mins of inactivity, end-user has to reenter pin to allow notifications after that time.
      • rahuljindal-MVP's avatar
        rahuljindal-MVP
        Bronze Contributor
        Notifications may be restricted, but syncing is expected to work. Have you checked Entra ID non-interactive sign-ins and\or data in Office admin portal?

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